Cancel & Change Order Policy

Last Updated: September 2026

At Boobpost (accessible via https://boobpost.com), plans change and so do orders. This page explains how to stop an order, how to alter one, and what stays possible once a parcel has already left us.

Sizing is the usual reason people write in. Somebody orders a large, sleeps on it, and wants the medium instead. That is a completely ordinary request and it takes us about a minute to action while the order is still on the bench.

By placing an order, you agree to the terms below. If the change you need is not covered here, email [email protected] and ask. We would rather adjust an order early than process a return later.

Cancel and Change at a Glance

Canceling Within 24 Hours

Email us within 24 hours of placing an order and we will cancel it outright. No reason is needed and nothing is deducted. The full amount comes back to your original payment method, including the $4.95 shipping charge, because the parcel never moved.

If It Has Not Left the Shop, We Will Still Cancel It

The 24 hour figure is a promise, not a shutter. Handling takes 1–3 business days, so an order placed on a Friday afternoon often has not been packed by Monday morning. If it is still with us when your email arrives, we will cancel it whatever the clock says. Ask, and we will go and look.

Changing an Order

Within the same window we can change a size, swap a color, exchange one item for another, adjust quantities, or correct a shipping address. Email [email protected] with your order number and what you want instead. A price difference either way is charged or refunded to your original payment method, and the $4.95 shipping rate does not change no matter how the contents of the box change.

After Your Order Has Been Dispatched

Once a tracking number exists, the parcel is with the carrier and we cannot pull it back. Two routes stay open. You can refuse the delivery at the door, and it will make its way back to us. Or accept it, email us, and we will send a prepaid return label within 1 business day. Either way the order is refunded in full under the Return & Refund Policy.

Orders We Cannot Cancel

• Final sale items, once handling has begun
• Orders that have already been assigned a tracking number

If your situation falls just outside one of these, write to us anyway. Even on a final sale item, if it is still sitting here we will usually be able to help.

Address Corrections

Tell us as soon as you spot a wrong address. Before dispatch we simply amend the label. After dispatch we contact the carrier on your behalf and ask for a redirect, which carriers grant more often than people expect. If the parcel comes back to us undelivered we resend it at no extra shipping cost, or refund it in full if you would rather stop there.

Cancellations We Initiate

Occasionally we have to cancel from our side: an item turns out to be out of stock after a stock count, a payment does not clear, or a price was published in error. When that happens you get an email explaining which of those it was, and a full refund to your original payment method. Where a pricing error is the cause, we will offer you the item at the corrected price before canceling anything.

Changes to This Policy

This page is updated when our handling process changes, with the revision month shown at the top. Orders already placed are handled under the terms in force on the day they were made.

Cancel or Change an Order

Send your order number and what you would like done with it, and we will confirm by reply.

Thank you for shopping with us, and for the work these clothes get packed for.